1. Installation Guide
  2. Cross-Platform Issues When Creating Siebel Image Directories

Cross-Platform Issues When Creating Siebel Image Directories

Each Siebel image that you create contains directories representing the specified operating system platforms that you will use, such as Windows, AIX, and so on. The Siebel image itself can reside on any supported operating system.

The operating systems for which Siebel CRM media are provided, and on which you can install Siebel CRM, are as follows:

  • Microsoft Windows

  • IBM AIX

  • HP-UX

  • Linux

  • Oracle Solaris (for SPARC)

For detailed support information about the listed operating systems, see the Certifications tab on My Oracle Support.

Many customers support multiple operating systems. For example, a customer who installs server modules on UNIX still might have to install client or server modules that run only on a supported Microsoft Windows operating system, such as Siebel Web Client and Siebel Tools. If you support multiple operating systems (such as Windows and one of the supported UNIX operating systems), then use one or more of the following strategies in creating your Siebel images:

  • Create a single multi-platform Siebel image on one of your operating systems. For example, you might create Siebel images for Windows as well as AIX, where all of the files reside on Windows. Use a cross-platform networking tool, such as Samba, to make the Siebel image accessible from operating systems other than the one where the Siebel image was created. In order to install modules on AIX computers (in this example), users who perform installations must be able to access the Siebel image files in the Windows location. This approach is generally recommended, because it consolidates all of the modules and applicable operating systems in a single Siebel image.

  • On each applicable operating system, create a separate Siebel image that includes the modules that will be installed on that operating system. In order to install the Siebel CRM modules (in this example), no cross-platform tool would be necessary to access the Siebel image files, because the files for each module already reside on the operating system on which the installations will be performed.