Importing Locale-Specific Data into the Siebel Repository

This task is part of Installing and Deploying Siebel CRM with Multiple Languages.

Sometimes it is necessary to update the text strings held in the repository for a particular language or for multiple languages. These text strings are held in the Symbolic String Model (SSM) table, and appear on-screen as labels for tabs, fields, and so on, across all of the Siebel applications.

Updates might be needed either because a string has been incorrectly translated for a particular language or because installing an update release has caused a new string or message to appear for all of the languages for which Oracle ships languages for Siebel CRM.

Note: These instructions are provided for use with any releases to which they might apply. They might not apply for any particular Siebel CRM release or language.

The following procedure uses the Locale Management Utility (LMU), which is part of Siebel Tools, to import an LMU file. An LMU file might contain strings in just one language or in multiple languages. When running the Locale Management Utility, you can choose to import only the strings for the languages that you are using in your installation. In the procedure, when you are prompted for the file to import, specify the name of the LMU file provided for the applicable language.

Note: Install Siebel CRM before you run the Locale Management Utility.

For more information about using the Locale Management Utility, see Using Siebel Tools and Siebel Global Deployment Guide.

To import strings and other locale-specific attributes into the repository

In Siebel Tools, choose Tools, then Utilities, and then Locale Management.
The Locale Management Utility appears.
Select a source language and a target language.
The source language is the language of the locale-specific data in the LMU file that you are importing. The target language is the Siebel language into which the strings will be imported.
Click the Import tab.
Enter the name of the LMU file from which you want to import locale-specific attributes.
You can also click Browse to find and select the file.
Specify whether you want to mark records in the repository with the Redo flag that have changed since the export occurred.
When the import occurs, the LMU compares the source language records in the repository with the source language records in the import file. If the records in the repository have changed since the export occurred, then they are marked with the Redo flag. This flag helps you identify records that might have to be retranslated.
Click Import.
After completing the import process, update the repository and deliver the updates, then restart the Application Object Manager component on the Siebel Server to see the results.

Related Books

Using Siebel Tools

Siebel Global Deployment Guide