Installing Siebel CRM

This topic provides instructions for installing Siebel CRM modules for the current release, using the GUI installation method, as part of standard deployment. Use these instructions to install the following modules:

  • Siebel Enterprise Components (includes Siebel Server, Siebel Gateway, Siebel Application Interface, and other modules)

  • New Database Repository

  • Ancestor Database Repository

  • Siebel Web Client

  • Siebel Tools

For more information about installing these modules, see About Installation Tasks for Siebel CRM. See also Requirements for Installing and Configuring Siebel CRM.

Note: This topic includes instructions for installing Siebel CRM modules in a new installation, update installation, or migration installation. For an existing installation of Siebel CRM 16.x or earlier, you perform a migration installation instead of a new installation. For an existing installation of Siebel CRM 17.0 through Siebel CRM 22.1, you perform an update installation.

Use the installation procedure for your installation case to run the Siebel CRM installer to install Siebel CRM. Which options and screens appear in your installation session depends on the following:

  • Your installation case. For migration or update installations, the screens that appear also depend on the specific version of your existing Siebel CRM deployment.

  • The prior selections you have made.

  • The contents of the installation image you created.

    Note: If you know you do not need a given optional module, then you do not need to include it in the installation image. Optional modules that are part of the installation image but were previously installed and are not required for subsequent releases are not reinstalled unless an updated version is provided. If your installation image does not include these, then the corresponding or dependent installation options will not be present in the installer. For example, you cannot install Siebel Web Client unless the Siebel image includes the media for Oracle Database SE2 and Oracle Database Client.

This topic includes the following information:

Related Topics

About Installation Tasks for Siebel CRM

Installing Siebel CRM Using Silent Mode

Configuring Siebel CRM Server Modules

Additional Postinstallation and Configuration Tasks

Verifying Installation for Siebel CRM

Uninstalling Siebel CRM

Requirements for Installing and Configuring Siebel CRM

Related Books

Siebel Security Guide

Siebel Deployment Planning Guide

Siebel Global Deployment Guide