Oracle Database

This topic is part of Requirements for Installing and Configuring the Siebel Database.

For Oracle Database, make sure that the following elements are defined for your Siebel database:

  • Oracle SQLNet alias connect string. Provide the name of the Oracle schema qualifier or table owner name and the SQLNet connect string for Oracle. You need this to connect to your Oracle Database.

  • Table owner account (schema) name and password. Using an Oracle Database requires that you assign a user name and password to any database tables that you create. The term table owner refers to the schema that owns the database objects, such as tables, indexes, views, and triggers.

    Before installing the Siebel database components, you have to edit the grantusr.sql script, enter this and related information, and execute the script. See Creating Table Owner and Administrator Accounts.

  • Siebel data tablespace. The name of the tablespace on the Oracle Database server where the Siebel data tables are stored.

  • Siebel index tablespace. The name of the tablespace on the Oracle Database server where the Siebel indexes are stored.

  • Install the Oracle Database Client software onto the computer where you will install the Database Configuration Utilities. Oracle Database Client is provided with the Siebel CRM media.

    (UNIX) Make sure that you have set the ORACLE_HOME variable appropriately before installing Siebel CRM software.

    Note: Make sure that the Oracle Database Client and Oracle Database versions are compatible, unless you are otherwise advised by Oracle Global Software Support or unless required for your particular deployment. For supported versions of Oracle Database products, see the Certifications tab on My Oracle Support.