Hook Points That Synchronize a Shift, Break, or POU Status

Hook Point Name Placement of Hook Point How You Can Use the Hook Point

SyncBackShift_Hook1

Before this integration calls the GET_SHIFT method of the ORS Web service.

Manipulate the input to the GET_SHIFT method.

SyncBackShift_Hook2

After this integration calls the ORS_WebService Web service.

Manipulate the output from the GET_SHIFT method.

SyncBackDeleteShift_Hook1

Before this integration calls the IntegratedPOUShiftBreakORSWS_Delete method of the deleteShift Web service in the syncback shift flow.

Manipulate the input to the IntegratedPOUShiftBreakORSWS_Delete method.

SyncBackPOU_Hook1

Before this integration calls the GET_POU method of the ORS_WebService Web service.

Manipulate the input to the GET_POU method.

SyncBackPOU_Hook2

After this integration calls the GET_POU method of the ORS_WebService Web service.

Manipulate the output to the GET_POU method.

SyncBackPOU_Hook3

Before this integration calls the POUUpsert method of the POUShiftBreakUpdate Web service.

Manipulate the input to the POUUpsert method.

SyncBackShift_Hook3

Before this integration calls the POUUpsert method of the POUShiftBreakUpdate Web service. The SyncBackShift_Hook3 hook point calls the same operation and Web service as the SyncBackPOU_Hook3 hook point.

Manipulate the input to the POUUpsert method.

SyncBackBreak_Hook

Before this integration calls the POUUpsert method of the POUShiftBreakUpdate Web service.

Manipulate the input to the POUUpsert method.

SyncBackActivity_Hook1

Before this integration calls the GET_STOP method of the ORS_WebService Web service.

Manipulate the input to the GET_STOP method.

SyncBackActivity_Hook2

After this integration receives a reply from the GET_STOP method of the ORS Web service.

Manipulate the output from the GET_STOP method.

SyncBackActivity_Hook3

Before this integration calls the ActivitySyncORSWS_Update method of the ORS Web service.

Manipulate the input to the ActivitySyncORSWS_Update method.

For more information about each flow described in this table, see Integration Flow That Synchronizes a Shift, Break, or POU Status from Siebel CRM to Oracle Real-Time Scheduler.