Configuring Auto Search Settings

Use the following procedure to configure auto search settings.

To configure auto search settings

  1. Navigate to the Administration - Smart Answer screen, then the Smart Answer Profiles view.

  2. Select the profile for which you want to configure auto search settings, and then the Profile Fields view tab.

    Note: Profile fields are the fields in the business component that you associated with your profile in the previous task.
  3. In the Profile Fields view, select New, and then complete the profile fields.

    The following table lists the required fields you must complete.

    Catalog Name Knowledge Base Name

    Input Field Name

    Name of the Business Component field from which you will be taking input information

    Setting Name

    Siebel Smart Answer setting name you created in the Settings form