Implementing Siebel Smart Answer in Siebel Email Response

Use the following procedure to implement Siebel Smart Answer in Siebel Email Response.

To implement Siebel Smart Answer in Siebel Email Response

1. Create a Siebel Email Response profile.

2. Associate the profile with a setting.

3. Make sure the Siebel Email Response - Process Message Workflow points to the Siebel Smart Answer profile.

4. Set up input arguments.