Process of Collecting Siebel Environment Data Using SDDC

You run Siebel Diagnostic Data Collector (SDDC) to collect environment setup, configuration settings, and logging information about the system. For more information about SDDC, see About Siebel Diagnostic Data Collector.

Run SDDC separately for the Siebel Servers or the Siebel Gateway to collect information specific to that entity. The kinds of tasks you can perform are similar for both Microsoft Windows and UNIX, but there are additional preparation steps on UNIX before you can begin collecting data.

To collect Siebel environment data using SDDC, perform the following tasks:

1. (UNIX only) Do Preparing the UNIX Environment to Run SDDC.

2. Do one of the following:

   • Run SDDC to collect data for the Siebel Server.

     For more information, see Running SDDC to Collect Siebel Server Data.

   • Run SDDC to collect data for the Siebel Gateway.

     For more information, see Running SDDC to Collect Siebel Gateway Data.