Summary of Event Publication and Subscription Setup Steps

Overall set of steps involved in configuring this feature are depicted here as ready reckoner. Details of these steps are either Siebel standard processes or are detailed in this document at various places. All steps may not be applicable for your configuration use case.

1. Enable component groups.

2. Add External Event View and assign responsibilities.

3. Create Business Services derived from Event Handler.

4. Create topics in Kafka, update server.properties files.

5. Create AI sidecars and configure application.properties, aieventconfig.txt and server.xml.

6. Inside Siebel Server directories, if not already present, create:

   • aiconnection directory and add file aiconnection.txt

   • eventconfig directory and add file eventpayloadconfig.txt

7. Set environment variables

8. Restart Siebel Servers, sidecar AIs and Kafka.

9. Configure Run-Time Events (RTE) and Event Subscriptions.