Restoring the Siebel Gateway Registry

To restore the Siebel Gateway registry from the backup, perform the steps in the procedure that follows.

Caution: Do not perform the task of restoring the Siebel Gateway registry unless it is strictly necessary to resolve a problem. You must have first created a valid backup, as described in Backing Up the Siebel Gateway Registry.

Where you have already deployed Siebel Gateway clustering, then you restore the same backup for all of the deployed instances. For more information about Siebel Gateway clustering, see Siebel Installation Guide.

This topic is part of Backing Up and Restoring the Siebel Gateway Registry.

To restore the Siebel Gateway registry

  1. Shut down the Siebel CRM deployment, including all Siebel Gateway cluster nodes, as described in Starting and Shutting Down a Siebel CRM Deployment.

  2. For each deployed instance of Siebel Gateway, including all Siebel Gateway cluster nodes, do the following:

    1. Navigate to the directory GTWYSRVR_ROOT\registry\conf. (Prior to Siebel CRM 21.4 Update, the registry directory was named zookeeper.)

    2. Note the dataDir path in the registry.cfg file. (Prior to Siebel CRM 21.4 Update, this file was named zoo1.cfg.)

    3. Remove the version-2 directory (if it exists).

    4. Into this same location, copy the backup directory that you created in Backing Up the Siebel Gateway Registry.

    5. Rename this directory to version-2.

  3. Restart the Siebel CRM deployment, as described in Starting and Shutting Down a Siebel CRM Deployment.