Verifying Load Balancing Port Access on Siebel Servers

This topic describes how to verify access to the load balancing port (that is, the port on which the SCBroker component listens) on your Siebel Servers.

To verify load balancing port access on your Siebel Servers

1. On the computer where Siebel Application Interface is running, telnet to the SCBroker port (such as 2321) on each Siebel Server.

   For example, if a Siebel Server has the host name SiebSrvr1, then use the following command:

   telnet SiebSrvr1 2321
   

   If the connection succeeds, then there is load balancing port access. The connection times out after 500 ms.

   If the connection fails, with the message Could not open connection to server, then complete the remaining steps that follow.

2. Verify that the Siebel CRM applications that you want are running on each Siebel Server.

3. On each Siebel Server, verify that SCBroker is running and is configured to listen on port 2321.

4. Verify that the operating system is not blocking access to the SCBroker port.

5. Check that no other networking device, such as a firewall, is blocking access to the SCBroker port.

Related Topics

About Siebel Connection Broker (SCBroker)