1. Testing Business Applications Guide
  2. Impact of Usage Pattern Tracking Enhancements in Siebel CRM 18.9 Update

Impact of Usage Pattern Tracking Enhancements in Siebel CRM 18.9 Update

If the usage pattern tracking enhancements in Siebel CRM 18.9 Update are applied via Repository Upgrade, then note the following:

  • Based on Unit Mode and Bulk Mode settings, the user may or may not see the Recorder button on the Application Tool bar.

  • If the 'Input Capture' Action is set to False to mask sensitive information, KWD scripts will be generated without any input values, causing them to fail on play back. Input values can be added in Test Script View.

  • Enabling UPT is not compatible with test automation. To ensure that test scripts are correctly recorded (Unit Mode is typically used by test script authors to record test scripts), make sure there are no events with Action Set Name set to UPT ('Action Set Name' = UPT) and that the following system preferences are not used: UPTEEE1, UPTEEE2, and UPTEndToEndEventList.

For more information about usage pattern tracking, see Siebel Applications Administration Guide.