Configuring Siebel CRM to Cascade Asset Updates

This topic describes how to configure Siebel CRM to cascade modifications that it makes to an asset record. The example in this topic describes how to configure Siebel CRM to cascade modifications that it makes to the Ship Date field that resides in the Asset Mgmt - Asset business component. It cascades these modifications to the Ship Date field that resides in the Asset Mgmt - Asset - SubCompUpdate Processing business component.

To configure Siebel CRM to cascade asset updates

  1. Log in to Siebel Tools.

  2. In the Object Explorer, click Business Component.

  3. In the Business Components list, query the Name property for the following value:

    Asset Mgmt - Asset
  4. In the Object Explorer, expand the Business Component tree, and then click Field.

  5. In the Fields list, query the Name property for the following value:

    Ship Date
  6. In the Object Explorer, expand the Field tree, and then click Field User Prop.

  7. In the Field User Props list, create a new field user property using values from the following table.

    Property Value

    Name

    SubCompCanUpdate

    Value

    FALSE

  8. In the Field User Props list, create a new field user property using values from the following table.

    Property Value

    Name

    SubCompUpdate

    Value

    TRUE

  9. In the Object Explorer, click Business Component.

  10. In the Business Components list, query the Name property for the following value:

    Asset Mgmt - Asset - SubCompUpdate Processing
  11. In the Object Explorer, click Field.

  12. In the Fields list, query the Name property for the following value:

    Ship Date
  13. Set the following property using values from the following table.

    Property Value

    Force Active

    TRUE