Controlling Global Account Visibility

The dynamic hierarchy user properties define relationships that control visibility in Global Accounts views that the Accounts screen contains. The value for these user properties must contain the name of a field that resides in the current business component, not enclosed in quotes.

Siebel CRM provides default values for this user property for the business components that the following items in Global Account views reference:

  • Subaccounts

  • Contacts

  • Activities

  • Opportunities

  • Sales teams

If your Siebel CRM implementation does not use global accounts, then you can deactivate this user property. It is recommended that you seek technical assistance because inactivating this user property might affect the account reporting hierarchy relationship. For more information, see Getting Help From Oracle.

You must not configure Siebel CRM to create a new instance of this user property.