Determining Charges for Service Activities

The ChargeBusinessService user property specifies the name of the business service that Siebel CRM uses to determine charges for a service activity. You must not enclose this name in quotes. For example:

FS Service Charge

You can configure Siebel CRM to deactivate this user property or modify the value for it, but not to create a new instance of it.

Specifying the Business Service Method for Activity Charges

The ChargeBusinessServiceMethodn user property specifies the name of the business service method that Siebel CRM uses to determine charges for a service activity. You must not enclose this name in quotes and it must identify a business service method that resides on the business service that the ChargeBusinessService user property specifies. For example, ChargeBusinessServiceMethod1 can contain a value of CreateServiceCharges. This value identifies a method of the FS Service Charge business service.

You can configure Siebel CRM to deactivate this user property or modify the value for it, but not to create a new instance of it.