Specifying the Status for Unsent Outbound Emails

The Email Activity New Status Code user property specifies the code that Siebel CRM uses in the EVENT_STATUS_LOV list of values that corresponds to an outbound email that Siebel CRM has not sent or has not processed. The eMail Response client uses it to set the status of an outbound email that Siebel CRM has not yet sent. The value for this user property must contain a language-independent value that the EVENT_STATUS_LOV list of values contains. For example:

Not Started

You must not deactivate this user property. You can modify the values for this user property. You cannot create a new instance of this user property.