Searching a Constituent Record in Oracle Higher Education Constituent Hub
Prior to creating a new constituent record in campus solutions, an administrator searches Oracle Higher Education Constituent Hub to avoid creating a duplicate ID. The search results return information from the Name, Address, Phone, Email types, or Effective Start Date fields. The match request is sent to the Higher Education Constituent Hub with the search parameters. Oracle Higher Education Constituent Hub returns a list of candidates with the matching scores for the user to select. A query request is then sent to Oracle Higher Education Constituent Hub for selected candidates, and the candidate details are returned. If the candidate already exists in the requesting system, the cross-ref ID (for Campus Solutions, the ID is EMPLID) is returned. If the candidate does not exist in the system, the user can choose to import the data from Oracle Higher Education Constituent Hub in to the requesting system (Campus Solutions) and continue working on the new constituent.