Planning the Integration Customization

The following information lists the operations supported for the Loan Account EBO.

Enterprise Business Service Enterprise Business Object	Operation	Enterprise Business Messages
LoanAccountEBS	Create Loan Account	CreateLoanAccountEBM
	Query Loan Account	QueryLoanAccountEBM QueryLoanAccountResponseEBM
	Update Loan Account	UpdateLoanAccountEBM

Before customizing the Integration, identify the data that you want to synchronize and the type of operations that must be performed on the data. Specifically, determine the following:

• Involve the business users to identify the specific fields that are to be synchronized, and start detailed mappings between the data in Siebel CRM and the data in Oracle FLEXCUBE Universal Banking.

• Identify any EBOs, EBMs, and EBSs that are required for the customization.

• Determine the operations that are to be performed on the data. These operations can be any of the operations defined in an EBM; that is, create, retrieve, update or delete operations.

• Determine the Web service interaction patterns required: synchronous (request-and-response format) or asynchronous (fire-and-forget).

The number of EBM-based integration objects required for the synchronization of a data entity is determined by the number of operations required for each entity and the Web service type (request-and-response or fire-and-forget).

The following information lists the operations supported for each entity in the Integration, the type of Web service used to perform the operation, and the EBMs used to generate the integration objects that are required to support the operation. When customizing the Integration, you might have to define additional operations for an entity and use EBMs other than those listed to achieve the data integration required.

Entity	Operation	Service Type	EBM Used to Generate Integration Object
Customer Party	Create	Request-response	CreateCustomerPartyEBM CreateCustomerPartyResponseEBM
	Update	Fire-and-forget	UpdateCustomerPartyEBM
	Query	Request-response	QueryCustomerPartyListEBM QueryCustomerPartyListResponseEBM QueryCustomerPartyEBM QueryCustomerPartyResponseEBM
Sales Opportunity	Create	Fire-and-forget	CreateSalesOpportunityEBM
Deposit Account	Create	Fire-and-forget	CreateDepositAccountEBM
	Update	Fire-and-forget	UpdateDepositAccountEBM
	Query	Request-Response	QueryDepositAccountEBM QueryDepositAccountResponseEBM
Loan Account	Create	Fire-and-forget	CreateLoanAccountEBM
	Update	Fire-and-forget	UpdateLoanAccountEBM
	Query	Request-response	QueryLoanAccountEBM QueryLoanAccountResponseEBM
Bank Guarantee	Query	Request-response	QueryBankGuaranteeEBM QueryBankGuaranteeResponseEBM
Line of Credit	Query	Request-response	QueryLineOfCreditEBM QueryLineOfCreditResponseEBM
Service Request	Create	Request-response	CreateServiceRequestEBM CreateServiceRequestResponseEBM
	Update	Fire-and-forget	UpdateServiceRequestEBM
	Query	Request-response	QueryServiceRequestListEBM QueryServiceRequestListResponseEBM
Documentary Collection	Query	Request-response	QueryDocumentaryCollectionEBM QueryDocumentaryCollectionResponseEBM
Financial Transaction	Query	Request-response	QueryFinancialTransactionListEBM QueryFinancialTransactionListResponseEBM
Customer Interaction	Create	Fire-and-forget	CreateCustomerInteractionEBM
Documentary Credit	Query	Request-response	QueryDocumentaryCreditEBM QueryDocumentaryCreditResponseEBM
Marketing Offer	Query	Request-response	QueryMarketingOfferListEBM QueryMarketingOfferListResponseEBM