1. Email Administration Guide
  2. Changing the Allowed Activity Type

Changing the Allowed Activity Type

To display inbound faxes in the Communications List, you must change the Allowed Activity Type user property of the Comm Inbound Item List applet to include Fax - Inbound activities.

To change the Allowed Activity Type for the Comm Inbound Item List applet

  1. In the Siebel Tools Object Explorer, select the Applet object.

  2. In the List Editor, query for the Comm Inbound Item List applet.

  3. Select the Comm Inbound Item List applet, and check out the project.

  4. Click Applet User Property link in the Object Explorer, and in the List Editor, select the Allowed Activity Types user property.

  5. In the Value field, change the existing values to include Fax - Inbound.

After completing this procedure, you must add a conditional step to the Create Activity workflow.