Email Accounts for Supported Languages

Set up an email account for each language that you plan to support.

In your email server, create one response group for each language. Each of these response groups handles messages in different languages. If your installation supports French and German messages, then set up two response groups (for example, [e-mail] and [e-mail]). For French messages, users must send their messages to [e-mail]. For German messages, users must send their messages to [e-mail].