Template Item Commands

The following fields are grouped under Template Item Commands:

• Substitute Values. Select this option to enable value substitution for the template item. For more information, see the descriptions for the Available Fields list and for the Iteration Child Business Component field.

• Message Body. Select this option to specify that the template item content is used in the message body of the template message.

  Multiple plain-text or HTML template items marked for the message body are concatenated into a single message body for each of these types, in the sequence that their sequence numbers determines. For more information, see the description for the Sequence field in this chapter.

  Note: For a fax template, specify HTML template items as attachments only. Do not specify HTML template items for the message body.

  If a template item is part of the message body, then it must be either a plain-text or HTML file. Communications Outbound Manager uses the file extension to distinguish if a template item file is in HTML format. Any file with an extension containing htm (such as .HTM, .HTML, or .SHTML) is recognized as an HTML file.

  The setting of the HTML Template check box also determines how HTML template items are handled. For more information, see Fields for Templates.

  You can specify a file or literature item, for which values are substituted using business component fields, for the message body or as an attachment. (When you specify a file or literature item for the message body, files or literature items must be plain-text or HTML files only; other file types are not supported and might produce unacceptable results.)

  If Message Body check box is not selected, then the current template item is an attachment to the message, and the template item uses the label you specify in the Attachment Label field.

  For templates of the Fax channel type, any template items you do not specify for the message body are subject to the support of the sending fax server. Some fax servers support only certain types of attachments; some fax servers might not support any attachments.

  For templates of Wireless Messaging channel type, any template items you do not specify for the message body are ignored.

  For templates of e Pager channel type, any template that has one or more template items that you do not specify for the message body is not sent.