User Interface Context for the Recipient Field

The user interface context for the Recipient field is as follows for the Send Email, Send Fax, and Send Wireless Message commands:

• For Send Email using the native Siebel email client, or for Send Fax and Send Wireless Message, the Recipient field is part of the Pick Recipient dialog box.

  If invoking the Send command does not require the user to select from this field, such as when the current business component uses nonjoined generic recipients for Send Email or Send Fax, or any time the user invokes Send Wireless Message, then the Pick Recipient dialog box does not appear. The Send Email, Send Fax, or Send Wireless Message window appears.

• For Send Email using Microsoft Outlook, the Recipient field is part of the Recipient or Template dialog box.

  If invoking the Send Email command does not require the user to select from this field, such as when the current business component uses nonjoined generic recipients for Send Email, then the Recipient or Template dialog box appears without the Recipient field. After the user selects a template, the Microsoft Outlook email window appears.