Planning Deployment for Siebel Email Response

This chapter covers planning a Siebel Email Response deployment. It includes the following topics:

• About Deployment Planning for Siebel Email Response

• Business Analysis for Deployment of Siebel Email Response

• Setup Information for Siebel Email Response

• Requirements for Setting Up Siebel Email Response

• About Implementing Routing and Queueing Processes

• Comparison of Routing and Queueing Methods