10053 - Route Deployment Failed - No Available Device

Alarm Group:

AUD

Description:

A suitable device could not be identified for the deployment of a network route.

Severity:

Minor

Instance:

Route ID that failed to deploy

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

awpss7TekelecNoRouteDeviceNotify

Cause:

AppWorks audit tries to insert, edit, or delete a route for a device which does not exist. The audit happens every minute. The alarm clears when the AppWorks audit is able to insert, edit, or delete the route.

Diagnostic Information:

Check the following on the affected server:

• Check the iqt -Ep ResourceAudit.1 from active NOAM server to see if any network route is in audit.
• Find the device for the route.
• If the device specified is other than auto, check the user interface to see if the specified device is present.
• Check apwSoapServer logs for more information.

Recovery:

1. If the device specified is AUTO:
   1. Deploy the route on a specific device instead of using the “AUTO” device.
   2. Ensure every server in the server group has a usable device for the selected gateway.
2. If the device specified is deleted:
   1. Recreate the missing device.
   2. Wait for audit to re-run which shall configure the route and clear the alarm.