19244 - SCCP Routing Failure Network Status

Alarm Group:

SS7

Description:

SCCP was unable to route or process a message during SCCP processing due to transient conditions such as RSP/destination failures and remote or local subsystem failures.

Severity:

Info

Instance:

N/A

HA Score:

Normal

Auto Clear Seconds:

30

OID:

awpss7SccpRoutingFailureNetworkStatusNotify

Recovery:

1. Monitor status on the GUI Main Menu as follows:
   • Destination status from SS7/Sigtran, and then Maintenance, and then Remote Signaling Points.
   • RMU/subsystem status from SS7/Sigtran, and then Configuration, and then Remote MTP3 Users.
   • Local subsystem status from SS7/Sigtran, and then Maintenance, and then Local SCCP Users.
2. Verify IP network connectivity exists between the MP server and the adjacent servers.
3. Check the event history logs for additional SS7 events or alarms from this MP server.
4. Verify the adjacent server is not under maintenance.
5. If the problem persists, it is recommended to contact My Oracle Support if further assistance is needed.