Welcome to the Oracle Utilities Customer to Meter 2.7 Utility Reference Model library.
The Utility Reference Models (URMs) are a set of business process models that show how Oracle Utilities Customer to Meter supports a utility's standard business processes. URMs represent "to-be" processes available "off-the-shelf." URMs also include information about the related architectural elements in the application and details that are associated with each business process. These are not considered product documentation.
Updated December 2020
The diagram below illustrates five major business areas. The URMs for Oracle Utilities Customer to Meter support business processes from the Manage Customers, Manage Revenue, and Manage Network Infrastructure areas.