Enabling System-Wide Support For Accented Characters
To enable system-wide support for accented characters in rich text fields:
Navigate to PS_HOME\webserv\your web server name\applications\peoplesoft\PORTAL.war\sitename\ckeditor.
Open the config_psft.js file, which is located in the ckeditor folder.
Add these two lines to the beginning of the configuration file:
CKEDITOR.config.entities_latin = false;
CKEDITOR.config.entities_greek = false;
Save the configuration file.
Restart the webserver.