GLOBALS Class Fields
The following are global fields, which may be accessed without instantiating an object. They are accessed as shown.
Description
The Journal Routing constant.
Example
A2AChat.PS_JR = "ps_jr";
Description
The constant representing an A2AChat type of answer.
This type is generated when a different user wants this user to answer an A2AChat.
Example
A2AChat.TYPE_ANSWER = "answer";
Description
The constant representing an A2AChat type of consult.
This type is generated when this user wants to consult a different user.
Example
A2AChat.TYPE_CONSULT = "consult";
Description
The constant representing a CTI server.
Example
Server.TYPE_CTI = "CTI";
Description
The UQ server type.
Example
Server.TYPE_UQ = "UQ";
Description
The constant representing an A2AChat.
Example
Task.TYPE_A2ACHAT = "A2ACHAT";
Description
The constant representing a chat task.
Example
Task.TYPE_CHAT = "CHAT";
Description
The constant representing a CTI task.
Example
Task.TYPE_CTI = "CTI";
Description
The constant representing an email task.
Example
Task.TYPE_EMAIL = "EMAIL";
Description
The constant representing a generic task.
Example
Task.TYPE_GENERIC = "GENERIC";