_User Class Fields
The following are the fields associated with the JSMCAPI _User class. These fields are discussed in alphabetical order.
Description
The agent's agent ID.
Type: string.
Description
The agent capabilities on each group.
Type: associative array.
Description
The agent's PeopleSoft user ID.
Type: string.
Description
The agent's user name.
Type: string.
Description
The agent's presence on each group.
Type: associative array.
Description
Agent state on each group.
Type: associative array, including the constants beginning with ST_*.
These constants must be accessed from an instantiated object.
Description
The agent is logged in.
Description
The agent is logged out.
Description
The agent is not ready.
Description
The agent is ready.
Description
The agent's state is unknown.
Description
The agent is in the work not ready state.
Description
The agent is in the work ready state.
Description
Agent statistics for CTI.
Type: AgentStatistics object.
Related Links
Description
Agent statistics for the universal queue server.
Type: UserStatistics1 object.
Related Links
Description
Agent statistics for the universal queue server.
Type: UserStatistcs2 object.