Debugging IM

When troubleshooting or monitoring the IMServlet, you can view the IMServlet.log to gather information specific to the IMServlet.

The log file is located in:

PIA_HOME\servers\PIA\logs

Since IMServlet is using web server logging, IM Log configuration can be done in the following location:

PIA_HOME\piaconfig\properties\ logging.properties

Levels OFF, INFO, SEVERE can be set via com.peoplesoft.pt.mcf.im.level according to the needs.

By default, log is set to SEVERE as the following: com.peoplesoft.pt.mcf.im.level = SEVERE

Viewing IMServlet Logs