AgentPhysQueueProps Properties
In this section, we discuss the agent physical queue properties class properties. The properties are discussed in alphabetical order.
Description
This property returns the agent ID as a string.
This property is read-only.
Description
This property returns the physical queue ID as a string.
This property is read-only.
Example
The following code example returns the physical queue ID for the physical queue of agent.
&PhyscalQueueID = &myAgentPhysQueueProps.PhysicalQueueID;
Description
This property returns the skill level as a number.
This property is read-only.
Example
The following code example returns the skill level on physical queue.
&SkillLevel = &myAgentPhysQueueProps.SkillLevel;
Description
This property returns the maximum work load that can be assigned to the agent, as an integer.
This property is read-only.