Contents

List of Figures

List of Tables

Title and Copyright Information

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Preface

• Audience
• Documentation Accessibility
• Customer Support
• Improved Process for Oracle Retail Documentation Corrections
• Oracle Help Center (docs.oracle.com)
• Conventions

1 Match Manually

• Search for Credit Note Requests and Credit Notes to Match
• Summary Match Credit Notes
  • Suggested Match
  • Add Documents to Summary Match
• Detail Match Credit Notes
  • Match Items within Tolerance
  • Resolve Discrepancies
  • Resolve Tax Discrepancies

2 Auto-match Credit Notes

• Use Configurable Keys
  • Summary Match
  • One to One Matching
  • Line Level Matching
  • Automatic Discrepancy Resolution
• Role of Reason Code Action Rollup Batch in Credit Note Matching
• Currencies
• Tax Matching
• History and Record Keeping
• Data Purge