How to Log In or Register on the Support Portal

Registering an account and logging in to the Oracle Construction & Engineering Support Portal allows you keep track of and update the Service Requests you've raised with our Support team. This is optional, as you can still raise Service Requests using the Ask A Question form and communicate with our Support team by reply email.

To log in as an existing user:

Go to Sign In.
Enter your Oracle account Username. This is typically your email address.
Enter your Password. If you've forgotten your password, click on the information icon next to the password field and enter your email address to receive a password reset link.

To register as a new user:

Go to Sign Up.
Enter your First Name, Last Name, and Email.
Click on Create an Account
Check your email for instructions on how to complete registration
Note: If you get a message stating that an account already exists with your email address, this could be because:
- You may have an existing Oracle account. If so, please proceed to Sign In.
- You may have been pre-configured on the Support Portal at the time of registering your Oracle Cloud Service and would have received a ‘Welcome Email' with instructions on how to complete setup. If you missed this, please proceed to create an Oracle account. Once your Oracle account is created, you'll be ready to log in to the Support Portal.

After you're logged in, you can:

Review and update the SRs you have previously logged.
If you're an Admin user, you can also review and update the SRs your organization has logged.

Last Published Wednesday, March 6, 2024