Respond to an RFI in a Project

Subcontractors who need more information can send you RFIs. You can respond to RFIs with additional information and files.

When you respond to an RFI, the subcontractor receives a notification and can review your response in the application. Responses say who they're from. So if two users, for example, in your organization respond to an RFI, the subcontractor will see both, and each will say who wrote it.

Whenever a subcontractor sends you an RFI, you will receive an email notification that includes a link to the RFI. You can also navigate to your RFIs in the application. From the RFI tab, you can see a list of RFIs displaying the subject, followed by the sender's name and the associated organization, as well as the Bid Package and date of receipt. Selecting a specific RFI expands additional information including the sender's contact information and timestamped communication details.

To respond to an RFI at the project level:

  1. Select the Bids tab to open the All projects page.
  2. On the All projects page, select a project.
  3. On the RFIs tab, select an RFI to review it.

    This tab shows RFIs that have been submitted for all bid packages in this project.

  4. To respond to an RFI, select Click here to reply.
  5. Enter your response and attach any files related to the RFI.
  6. Select Send.