Obtaining Installation and Patch Set Software

To obtain software installation media, click here: Oracle Software Delivery Cloud (OSDC).

A Demo is available on the OSDC page that reviews the software download process if you require more information.

  1. To download the Simphony software:
    1. Sign In (or register) on the home page.
    2. Enter Simphony in the Search field.
    3. Select the latest release of Oracle Hospitality Simphony, and then click + Add to Cart.
    4. Click View Cart and follow the instructions there.
  2. To download the Reporting and Analytics software:
    1. Enter Reporting and Analytics in the Search field.
    2. Select the latest release of Oracle Hospitality Reporting and Analytics, and then click + Add to Cart.
    3. Click View Cart and follow the instructions there.
  3. To obtain the latest software patch for Simphony or Reporting and Analytics, click here: My Oracle Support (MOS).
    1. Sign In (or register) on the home page.
    2. Click the Patches & Updates tab on the toolbar.
    3. In the Patch Search section, click Product or Family (Advanced), from the Product field, enter Oracle Hospitality Simphony.

      Figure 2-1 MOS Patches and Updates — Simphony Patch Search


      This figure shows the My Oracle Support Patches and Updates window, specifically the Patch Search section.
    4. Click the drop-down list from the Release field, select the latest patch for that release, and then click Search.
    5. In the results area, select the latest patch set from the Patch Name column.

      Figure 2-2 MOS Patches and Updates — Simphony Patch Advanced Search Results


      This figure shows the My Oracle Support Patches and Updates window, specifically the Patch Advanced Search Results section.
    6. To obtain the patch software, click the Download button. The File Download window appears.

      Figure 2-3 MOS Patches and Updates — Simphony Patch Download and Read Me Documentation Access


      This figure shows the My Oracle Support Patches and Updates window, specifically the Download and Read Me documentation buttons.
    7. To read about the fixes included in the patch set, click the Read Me button.
    8. To complete the download process, click the Download or Download All button.

      Figure 2-4 MOS — File Download


      This figure shows the My Oracle Support File Download window, specifically the Download button.
  4. To obtain the latest Reporting and Analytics patch set:
    1. In the Patch Search section, on the Search tab, enter Oracle Hospitality Reporting and Analytics in the Product field.

      Figure 2-5 MOS Patches and Updates — Reporting and Analytics Patch Search


      This figure shows the My Oracle Support Patches and Updates window, specifically the Patch Search section.
    2. Click the drop-down list from the Release field, select the latest patch for that release, and then click Search. In the results area, select the latest patch set from the Patch Name column.

      Figure 2-6 MOS Patches and Updates — Reporting and Analytics Patch Advanced Search Results


      This figure shows the My Oracle Support Patches and Updates window, specifically the Patch Advanced Search Results section.
    3. To obtain the patch set software, click the Download button. The File Download window appears.

      Figure 2-7 MOS Patches and Updates — Reporting and Analytics Patch Download and Read Me Documentation Access


      This figure shows the My Oracle Support Patches and Updates window, specifically the Download and Read Me documentation buttons.
    4. To read about the fixes included in the patch set, click the Read Me button.
    5. To complete the download process, click the Download or Download All button.
    6. After the product installation or patch set software has been downloaded, place the software on the appropriate application server and implement the installation or upgrade.