Preface

Oracle MICROS Simphony is a cloud-based Point-of-Sale (POS) solution that provides business management capabilities using a single tool with vast integration capabilities to property management systems, paperless kitchen display systems, credit card interfaces, and reporting applications.

Purpose

These Release Notes provide a brief overview of additions, enhancements, and corrections implemented in this software release. Their intent is informative, not instructional. Review Simphony's product documentation, including technical and application advisories for previous versions, for detailed information on installation, upgrade, configuration, and general use.

Audience

This document is intended for all users of Oracle MICROS Simphony release 19.2.

Customer Support

To contact Oracle Customer Support, access My Oracle Support at the following URL:

https://support.oracle.com

When contacting Customer Support, please provide the following:

  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received and any associated log files

  • Screen shots of each step you take

Documentation

Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.

Revision History

Date Description of Change

October 2020

Initial publication.

November 2020
Updated the following topics in Features and Updates:

  • Gift and Loyalty and Stored Value Cards (SVC)

  • Reporting and Analytics

  • Extensibility

December 2020

Added the Customer Support topic in Features and Updates.

Added the Translations chapter.

January 2021

Removed the Interfaces topic from Features and Updates.

Moved the following entries into the Operations on the POS Workstation topic in Features and Updates:

  • OPERA Guest Room Pre-Assignment

  • OPERA Self Pay

  • Equal Payments

April 2021

Added 19.2.1 New Features and Updates topic.

July 2021

Updated the Gift and Loyalty and Stored Value Cards (SVC) topic.

October 2021

Updated the Known Issues section.

February 2022

Updated the Known Issues section.

February 2022

Updated the Logo Printing topic in Features and Updates.

January 2024

Removed FPS-1208 from Known Issues.