Oracle MICROS Simphony is a cloud-based Point-of-Sale (POS) solution that provides business management capabilities using a single tool with vast integration capabilities to property management systems, paperless kitchen display systems, credit card interfaces, and reporting applications.
Purpose
This Configuration Guide provides instructions to set up Simphony release 19.2.
Audience
This document is intended for system administrators of Oracle MICROS Simphony release 19.2.
Customer Support
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Product version and program/module name
Functional and technical description of the problem (include business impact)
Detailed step-by-step instructions to re-create
Exact error message received and any associated log files
Screen shots of each step you take
Documentation
Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.
Simphony eLearning
The Simphony Learning Subscription provides additional product knowledge through interactive training, guided video tours, and helpful knowledge checks. After exploring the documentation library, use your Oracle Single Sign On to check out the Simphony learning opportunities at Hospitality Learning Subscriptions.
Revision History
| Date | Description of Change |
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October 2020 |
Initial publication. |
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November 2020 |
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December 2020 |
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February 2021 |
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April 2021 |
Added and updated the following for Simphony release 19.2.1:
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May 2021 |
Updated Cloning Simphony Database Configurations. Updated Adding a Revenue Center in the Properties chapter. Updated Configuring a Serving Period in the Taxes chapter. Added the following topics to the Menu Item Definitions chapter:
Added the following topics to the Check and Posting Service (CAPS) chapter:
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June 2021 |
Added the following topics to the Menu Item Definitions chapter:
Updated Assigning Default Condiments to Parent Menu Items in the Condiments chapter. Updated Slip Printer in the Printers chapter. Added Configuring Open Checks on Revenue Centers to Automatically Cancel to the Guest Checks chapter. |
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July 2021 |
Added Configuring Time Card Chit Printing to the Employees and Privileges chapter. Updated the XProcessor Gift Cards and Plug-ins chapter. Updated Configuring Open Checks on Revenue Centers to Automatically Cancel in the Guest Checks chapter. |
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August 2021 |
Added Transaction Services Gen 2 URL and OpenID Connect information to the Transaction Services introductory topic. |
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September 2021 |
Updated Adding a Property in the Properties chapter. Updated Order Types in the Taxes chapter. |
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October 2021 |
Updated Configuring the Loadable PMS Payment Module in the Payments and Currency chapter. Added Removing Legacy Credit Card Drivers in the Payments and Currency chapter. Updated List of Workstation PMC Reports, and added Closed Check Report Codes to the Reporting chapter. |
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November 2021 |
Updated Configuring Options for Australia GST Requirements in the Taxes chapter. Added CAPS Optimization for High Loads in the Check and Posting Service (CAPS) chapter. Updated Configuring a Rear Marketing Display (RMD) in the Interfaces with Simphony chapter. |
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January 2022 |
Added the Banquet Guest Check Printing chapter. |
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February 2022 |
Updated Dining Table Status in the Dining Room Tables and Seating chapter. Updated Configuring the SVS Processor and Content Files in the XProcessor Gift Cards and Plug-ins chapter. Updated the Logo Printing chapter. |
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March 2022 |
Added Post-Uploading Cloned Data Instructions to the Cloning Simphony Database Configurations chapter. Updated CAPS Optimization for High Loads in the Check and Posting Service (CAPS) chapter. Updated Enabling Simphony Transaction Services for Workstations in the Transaction Services chapter. |
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April 2022 |
Updated the following topics in the Loyalty and Gift Card Interfaces and Drivers chapter:
Updated the following topics in the Menu Item Definitions chapter:
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May 2022 |
Updated Configuring Mail Order Telephone Order (MOTO) in the Payments and Currency chapter. Updated Configuring Menu Item Prices in the Menu Item Prices chapter. |
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June 2022 |
Updated CAPS Configuration Methods in the Check and Posting Service (CAPS) chapter by restoring Microsoft SQL Server references. Added Location-Based API Requirements for Simphony Transaction Services Gen 2 in the Transaction Services chapter. |
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July 2022 |
Updated Configuring Menu Item Prices in the Menu Item Prices chapter. Updated Barcode Reader Setup in the Peripheral Devices chapter. Updated Enabling Extension Applications in the Extension Applications chapter. Updated Configuring a Rear Marketing Display (RMD) in the Interfaces with Simphony chapter. Updated Configuring Rental Deposit Buttons in the Rental Deposits chapter. |
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September 2022 |
Updated Adding a Workstation in the POS Workstations chapter. Updated Credit Card Preambles for OPI and SPI in the Payments and Currency chapter. Updated Closed Guest Check Operations in the Guest Checks chapter. |
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November 2022 |
Removed the Configuring the Biometrics CAL Package Deployment topic from the Peripheral Devices chapter. Updated the following topics in the Transaction Services chapter:
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October 2023 |
Updated Configuring a Printer in the Printers chapter. Updated Configuring an Android Workstation in the POS Workstations chapter. |
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January 2024 |
Updated CAPS Optimization for High Loads in the Check and Posting Service (CAPS) chapter. Updated the following topics in the Number Look Up (NLU) chapter:
Updated the following topics in the XProcessor Gift Cards and Plug-ins chapter:
Added the Menu Item Field Security topic to the Employees and Privileges chapter. |
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March 2024 |
Updated Creating Menu Item Classes for Condiment Groups in the Condiments chapter. |