Configuring Credit Card Authorization to Print Merchant Vouchers and Customer Receipts

You can configure the printing of credit card vouchers when workstation operators press the Credit Card Authorization function key on the POS client. Complete the steps below to allow the following items to print:

• Merchant voucher (for cardholder signature)

• Customer receipt

Confirm the cardholder signature verification with your Payment Service Processor (PSP) before configuring Quick Service Limits. Cardholder signature verification prompts are forced by the PSP, and may appear for every transaction, even if the property is configured to not print merchant vouchers below a certain amount. This could leave a property in a situation where no signature is present, but the workstation operator is prompted to verify it.

1. Select the Enterprise or property, click Configuration, and then click Tender/Media.
2. Click the Printing Options tab, and then select the following options:

   • 8 - Print Customer Receipt

   • 54 - Print 2 Guest Checks/Receipts

3. Click Save.
4. Repeat Steps 1 through 3 for each credit card tender record.

   If multiple properties exist and each property has different credit card tenders (not inherited from the Enterprise), you will need to configure the printing options separately for each property.

5. Select the revenue center, click Setup, and then click RVC Parameters.
6. Click the CA/EDC tab (Credit Card Authorization/Electronic Draft Capture), and then select 7 - Print Two Credit Card Vouchers.
7. Click Save.