Redeeming a Gift Card and Issuing Points

You can perform this operation only with Oracle Hospitality Gift and Loyalty Advanced Cloud Service. You cannot perform this operation with a third-party stored value application.

  1. Begin a check and add items.
  2. Navigate to the gift and loyalty screen, and then select the function key to redeem a gift card and issue points.
  3. Swipe the card or enter the card number.

    If a guest’s card has been linked to multiple Stored Value and Gift card programs, select the program to redeem.

  4. Enter the amount to redeem from the card.
    • If the amount is less than or equal to the gift card balance, the card balance is applied to the check and deducted from the card.

    • If the amount exceeds the gift card balance, the full card balance is applied to the check and the card balance becomes $0.00. Apply another tender (cash, credit card, or another gift card) to pay the remaining check balance.

    The application automatically issues points to the account.