Oracle MICROS Simphony is a cloud-based Point-of-Sale (POS) solution that provides business management capabilities using a single tool with vast integration capabilities to property management systems, paperless kitchen display systems, credit card interfaces, and reporting applications.
Purpose
This User Guide explains the daily use of Simphony at the POS workstation.
Audience
This document is intended for Oracle MICROS Simphony workstation operators.
Customer Support
To contact Oracle Customer Support, access My Oracle Support at the following URL:
Product version and program/module name
Functional and technical description of the problem (include business impact)
Detailed step-by-step instructions to re-create
Exact error message received and any associated log files
Screen shots of each step you take
Documentation
Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.
Simphony eLearning
The Simphony Learning Subscription provides additional product knowledge through interactive training, guided video tours, and helpful knowledge checks. After exploring the documentation library, use your Oracle Single Sign On to check out the Simphony learning opportunities at Hospitality Learning Subscriptions.
Revision History
| Date | Description of Change |
|---|---|
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October 2020 |
Initial publication. |
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December 2020 |
Added Chapter 8: Remote Support. |
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April 2021 |
Updated the following for Simphony release 19.2.1:
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