Preface

Oracle Hospitality Simphony is a cloud-based Point-of-Sale (POS) solution that provides business management capabilities using a single tool with vast integration capabilities to property management systems, paperless kitchen display systems, credit card interfaces, and reporting applications.

Purpose

This Simphony Client Deployment Guide provides instructions to deploy clients for Simphony release 19.2.

Audience

This document is intended for system administrators of Oracle Hospitality Simphony release 19.2.

Customer Support

To contact Oracle Customer Support, access My Oracle Support at the following URL:

https://support.oracle.com

When contacting Customer Support, please provide the following:

  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received and any associated log files

  • Screen shots of each step you take

Documentation

Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.

Simphony eLearning

The Simphony Learning Subscription provides additional product knowledge through interactive training, guided video tours, and helpful knowledge checks. After exploring the documentation library, use your Oracle Single Sign On to check out the Simphony learning opportunities at Hospitality Learning Subscriptions.

Revision History

Date Description of Change

October 2020

Initial publication.

December 2020

Updated Chapter 3: CAL Package Deployment to list deployment topics for Simphony 19.2.

May 2021

General document overhaul to update information.

Moved Resizing the Initial Workstation Database to Chapter 1.

Updated the following topics to clarify the Effective From and Effective To time zone descriptions:

  • Adding a Deployment Schedule for One CAL Package

  • Adding a Deployment Schedule for a Group of CAL Packages

June 2021

Update to Figure 1–1 in the CAL / DCAL Infrastructure and Terminology topic of Chapter 1.

Update to Configuring CAL Packages in Chapter 2.

March 2022

Relocated the Setting Up a New Workstation With a DCAL Server topic from the Troubleshooting CAL and DCAL chapter to the Distributed CAL (DCAL) chapter.