After you configure and implement CAL package deployment schedules, you can review the download status of CAL packages that are scheduled to download from the database at the Enterprise to the workstations. You can also view the status of the individual CAL client workstations connecting to the Enterprise.
You must have the View privilege for the CAL Packages module. Configuring CAL Package Permissions contains more information.
The Install Status tab shows the download and installation status of the individual CAL client devices connecting to the Enterprise.
Shows all available Simphony CAL packages (including older CAL packages if they have not been removed), followed by Custom CAL packages (if used)
Shows a hierarchy view of Enterprise, properties, Enterprise Service Hosts, workstations, and KDS displays
When the Object Number shows 0 (zero), this indicates an enterprise Service Host for a property
The Enterprise View shows the following installation status icons for each property (including status for workstations, KDS displays, and Enterprise Service Hosts):
Table 3-2 Enterprise View Status Icons
Icon | Icon Name | Client Status Description | Property Service Host Status Description | Enterprise Service Host Status Description |
---|---|---|---|---|
|
Latest Version |
All packages are in the Success status. The package installed on the client is the same as the enterprise (has the most recent software version). |
All Service Hosts in the property are in the Success status. |
All packages for the Service Host are in the Success status. |
|
Need Attention |
One or more packages have the Failed status. The CAL client update has an issue and requires attention. |
One or more of the Service Hosts in the property has the Failed status. Other Service Hosts can have the Latest Version or Need Update icons. |
One or more packages for the Service Host has the Failed status. Other packages for the Service Host can have the Latest Version, Need Update, or Not Installed icons. |
|
Need Update |
One of the following status is met:
A package installed on a Service Host has a lower software version than the most recent version installed on the Enterprise. |
All or some of the Service Hosts in the property are in the Latest Version, Need Update, or Not Installed status. |
One or more packages for the Service Host have the Latest Version, Need Update, or Not Installed status. |
|
Not Installed |
The Service Host has been configured in EMC, but the CAL client software has not been installed. |
All Service Hosts in the property are in the Not Installed status. |
No packages have been installed, so no records appear in the Install Status. As part of the upgrade to Simphony release 19.1.2 or later, the installation status of all previous installation is reset. Therefore, the install status shows as Not Installed. This reset is required to provide accurate installation status. |
Table 3-3 CAL Package Install Status Columns
Column Name | Description |
---|---|
# |
Install status record number. |
CAL Package |
Name of the CAL package |
Available Version |
Latest version available for deployment. |
Installed Version |
Current version installed on the client. |
Started at |
Last date and time the CAL package was started. |
Finished at |
Last date and time the CAL package was finished. This column is blank when a CAL package installation is in progress. |
Install time (minutes) |
Amount of time in minutes that the CAL package took to complete the installation. Shows the current time taken for status started compared to the actual time. |
% Complete |
Shows the actual percentage status completed. |
Status |
Shows the detailed install status:
Select All, Started, Failed, or Success to limit the CAL package deployment by status. |
Logs |
Click the ellipses to show all details, including the date and time the log file was created for the CAL package. |
Service Host ID |
Shows the Service Host ID number. |
Workstation ID |
Shows the Workstation ID number. |
Platform |
Shows the device operating system (for example, Win32 or Android). |
DCAL in Use? |
Shows True if the Service Host receives packages from a DCAL server, or False if DCAL is not in use. |
For a multi-tenant environment, only the information related to a specific Enterprise is filtered.
Use the scroll bar to scroll through the list
Change the number in the Lines per page field. The default view is 500 lines per page.
Click the previous (|<) (<) and next (>|) (>) arrows adjacent to the Lines per page.
Enter a specific page number in the Page field.
Use the From and To fields if you are searching for an older package or need a specific date range.
To view the latest status, ensure that Latest is checked.
Parent topic: CAL Package Deployment