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管理 Oracle CRM On Demand > 应用程序定制 > 记录类型的“应用程序定制”页面 > Customizing Static Page Layouts

Customizing Static Page Layouts

The right look and feel of an application is important for user adoption, and one way to achieve the right look and feel is by customizing page layouts. As part of the customizing process, you can:

• Add custom fields to the Edit, Detail, and Create forms.
• Make fields required on the Edit and Create forms.
• Add or hide sections on the Detail pages.

  You can make sections unavailable (hidden) to your employees or you can make them available but hide them initially.

There are two methods of customizing page layouts. You can define static page layouts defining specific fields by role, or dynamic page layouts that change based on the type of record being created. Dynamic page layouts can also be assigned by role. The number of characters that you can use in page layout names is limited. For more information, see About Custom Layout Limits.

You can create new layouts for each record type and then assign a page layout for each record type to a user role. When a user with that role signs in, the user then sees any customized layout specific to each record type. For example, you can create two page layouts for opportunities: one simplified layout for service representatives showing only the most important fields and another layout for field sales representatives showing many more fields, and assign the different layouts to the different roles. Users who are not assigned the service representative or field sales representative roles continue to see the default layout for the Opportunity page. As another example, you can create two page layouts for contacts, such that the Account field is required when service representatives add new contacts, but not required when service managers add new contacts.

If you do not assign a custom page layout for a record type for a given role, the default page is used for that record type.

When customizing a page layout, you can determine:

• Which fields appear on the page

  For custom fields to appear, you must add them to the page layouts. After that, users with roles to which the custom page layout is assigned will see the fields on the Edit page, Detail page, and Create form (in the Action bar).

• Where fields appear on the page
• Which fields are required
• Which fields are read-only
• Which fields must always appear on the layout, even if users personalize their field layout
• How many page sections appear and with which headings.
• Which linked record types are displayed in the related information sections on the Detail page.

  For example, you might want linked contacts to appear on the Accounts Detail page.

• Which layout is used for each related information section.
• Which layout is used in the new record page when users create records from a list of related records of a given record type, provided that the related record type supports custom layouts for new record pages.

  There are some exceptions for this feature. For example:

  • Although you can select a layout for the new record pages for the Open Appointments and Open Tasks related information sections, these layouts will not be used when users create new appointments or new tasks from an Open Activities related information section.
  • You cannot select a layout for the new record page for the Log a Call button on a list of completed activities.
  • Users cannot create new records from some related information sections, such as the Audit Trail section. Therefore, you cannot select a layout for creating new records from those related information sections.

    NOTE: You can also assign a layout for the new record page for each record type in the Role Management Wizard. For information about how Oracle CRM On Demand determines which layout is used in the new record page when users create records from a list of related records, and for details of how to create such layouts, see Customizing Page Layouts for Creating New Records.

You can copy standard layouts, but you cannot edit or delete them. You can delete custom layouts, unless it is already assigned to a role or a dynamic layout.

About Personalizing Page Layouts

如果为用户角色启用了“个性化详细信息页面设置 - 相关信息”权限，则用户可以个性化记录类型的“详细信息”页面上相关信息部分的布局。

如果按如下方式设置用户角色，则用户可以在记录类型的“详细信息”页面上个性化字段布局。

• 为角色启用“个性化详细信息页面设置 - 字段”权限。
• 将定制页面布局分配给记录类型的角色。

For more information about personalized page layouts, see the following topics:

• How Personalized Related Information Layouts Interact with Page Layouts for Roles
• How Personalized Field Layouts Interact with Page Layouts for Roles

Considerations for Fields in Page Layouts

When you design your page layouts, consider the following:

• Some record fields are important to report and forecast calculations. To enforce the consistent use of these fields, they are flagged as required. You cannot change the required flag on these fields when customizing a page layout. You also cannot remove them from a page layout.
• Removing fields from a page layout can have important implications for how the records are used. For example, if you remove the Status and Publish fields on solutions records, employees with that page layout cannot approve solutions or make them available to others.
• Addresses are grouped together so that the field and their labels reflect the naming convention for each country. Therefore, for some record types, you cannot separate out individual address lines. Instead, you must select the field that includes the group of address lines (a single address option). This option replaces the individual fields that you could select in releases earlier than Release 20, such as Street, City, Zip Code. For example, for leads, the field Billing appears on the Field Setup and Field Layout steps of the Page Layout assistant. The Billing field includes all the Billing Address fields.
• You can move standard and custom note fields in the Long Text Field(s) list on your page layout to other areas in your page layout.
• You can move the following fields to and from the Long Text field(s) list, and to and from other areas, in your page layout:

  Record	Field Name
  Account Address	Description
  Address	Description
  Address	Comments
  Sales Assessment Template	Description
  Activity	Next Call
  Application	Existing Partnerships
  Application	Expected Partnership Benefits
  Application	Indexed Long Text
  Asset	Description
  Book	Description
  Dealer Address	Description
  Event	Description
  Event	Session Details
  Event	Test Objective
  Fund	Description
  Fund Request	Description
  Household	Description
  Invitee	Comments
  Invitee	Session Detail
  Messaging Plan Item	Synopsis
  Messaging Plan Item	Speaker Notes
  Messaging Plan Item	Audience
  Messaging Plan	Audience
  Messaging Plan	Comment
  Messaging Plan	Description
  Messaging Plan Item Relations	Audience
  Messaging Plan Item Relations	Synopsis
  Objective	Description
  Objective	Target Audience
  Account Call	Next Call
  Account Call	Description
  Appointment	Next Call
  Appointment	Description
  Attendee Call	Next Call
  Attendee Call	Description
  Contact Address	Acceptable Schedules
  Contact Address	Description
  Contact Call	Description
  Contact Call	Next Call
  Smart Call	Description
  Smart Call	Next Call
  Task	Description
  Task	Next Call
  Partner	Description
  Partner Address	Description
  Partner Program	Description
  Product	Description
  Product Indication	Description
  Revenue	Description
  Account Revenue	Description
  Contact Revenue	Description
  Opportunity Product Revenue	Description
  Sample Disclaimer	Disclaimer Text
  Sample Lot	Description
  Sample Transaction	Comments
  Service Request	Subject
  Transaction Item	Description
  Vehicle	Description
  Vehicle Service History	Description

Page Layouts and Lists

您可以使用页面布局和角色权限限制用户可以搜索、在列表中查看以及导出的字段。当用户创建或调整记录列表或使用高级搜索查找记录时，分配给用户角色的权限和页面布局决定用户可以搜索和查看哪些字段。

如果您的用户角色启用了“搜索和列表中的所有字段”权限，则用户可以搜索在分配给记录类型的用户角色的搜索布局上提供的所有搜索字段。此外，在创建或调整列表时，用户可选择任何字段，以将其显示为搜索返回的记录列表中的列。

注意：建议公司管理员不要为大多数用户角色启用“搜索和列表中的所有字段”权限。当不启用该权限时，贵公司不使用的字段在搜索和列表页中不可见。这可以减少混乱并让用户更容易查看最感兴趣的字段。

如果您的用户角色未启用“搜索和列表中的所有字段”权限，则用户只能搜索同时符合以下两个标准的字段：

• 该字段是分配给记录类型用户角色的搜索布局中的可用搜索字段。
• 该字段可用于分配给该记录类型的用户角色的“详细信息”页面布局。如果您的角色定义了动态页面布局，则至少其中一个动态页面布局必须显示该字段。

此外，在创建或调整列表时，用户可以选择一个字段将其显示为记录列表中的一列，仅当该字段至少显示在其中一个“详细信息”页面布局（包括分配给记录类型的用户角色的动态页面布局）时，搜索才会返回该列。此限制仅影响用户可在列表中导出的内容。如果用户的角色启用了“列表 - 导出显示的字段”权限，但未启用“列表 - 导出所有字段”权限，则该用户只能导出列表中显示的字段。用户不能导出列表中记录的所有字段。

注意：如果用户在父记录的相关记录列表中通过“高级”链接执行高级搜索，搜索字段及搜索结果中可显示的字段是否可用还有一些注意事项。有关详细信息，请参阅关于相关记录的高级搜索。

Before you begin. To perform this procedure, your role must include the Customize Application privilege.

To create a page layout

1. In the upper right corner of any page, click the Admin global link.
2. In the Application Customization section, click the Application Customization link.
3. In the Record Type Setup section, click the link for the required record type.
4. In the Page Layout section, click the required Page Layout link.
5. In the Page Layout list, do one of the following:
   • Click the Edit link for an existing layout to modify it.
   • Click the New Layout button to create a new layout.
   • Click the Copy link to copy an existing layout.

     The Page Layout Wizard appears to guide you through the process.

     NOTE: The number of steps in the Page Layout Wizard can differ depending on the Page Layout link you click.

6. In Step 1 Layout Name, enter a name for the layout and a description (optional).
7. In Step 2 Field Setup, select the field characteristics, as follows:
   • Select the Required check box for any fields that you want to make required.

     注意：系统不会强制用户选中标记为“必填”的复选框类型的字段。如果希望复选框字段的值为“真”（即希望选中复选框），则必须对复选框字段使用字段验证规则。有关更多信息，请参阅关于字段管理。

   • Select the Read Only check box for any fields that you want to make read only.
   • Select the Always On Layout check box for any fields that you do not want users to be able to remove from their layout.

     NOTE: When you create a new page layout, the Always On Layout check box is selected by default and is read-only for any field that is configured as a required field, unless a default value is configured for the field. If a default value is configured for a required field, then the Always On Layout check box is selected, but you can deselect it. It is also recommended that you select the Always On Layout check box for any fields that are configured as conditionally required. And, if you use or plan to use a dynamic page layout for the record type, then it is recommended that you select the Always On Layout check box for the picklist field that drives the dynamic layout.

     For information about the Conditionally Required check box, see About Conditionally Required Fields.

8. In Step 3 Field Layout, you can:
   • Move fields from the record type Available Fields list to various sections of the record type Arrange Page Layout area.

     Make sure you move the custom fields and the industry-specific fields you want to add to the forms. Also, if any of the fields for which you selected the Always On Layout check box in Step 2 are not already on the layout, then add them to the layout.

     CAUTION: Unless a default value is configured for a required field, the required field must be on the page layout. Otherwise, anyone with that layout will be unable to create or edit a record of that type. 如果为必填字段配置了默认值，则该必填字段可能会根据需要出现在页面布局中。同样，您必须确保任何条件性必填字段存在于相关页面布局中。否则，当这些字段变成必填字段时，用户将无法为这些字段输入值。

   • Remove the Description field from your page layout or move the Description field to another area on your page layout.
   • Rearrange the information.

     NOTE: These changes affect all the forms for that record type when a user with an appropriate role views the pages. However, if you update the field layout after a user personalizes the field layout for the record type, then the changes do not apply to the personalized layout. Some fields include a group of fields or multi-line fields. Avoid moving those fields around because the information itself might overlap other fields in the final layout. For this reason, the application does not allow you to move multi-line text fields, such as Description.
     The application uses an address template that provides the fields specific to each country. For more information, see About Countries and Address Mapping.

9. In Step 4 Related Information, you can:
   • Add sections or remove sections that appear on the Detail pages. The sections are the areas where users can link records to the current record.

     For example, if you do not want employees to be able to link products to opportunities, make sure the Products section does not appear in the Displayed or Available Information box.

     NOTE: Users can change these default settings through the Edit Layout link on the Detail page for their application. After users have edited their personal layouts, they do not see new changes to the related information made by the company administrator until they edit their layout another time.

   • Change the order of the sections on the Detail pages.

     NOTE: These changes affect the Detail pages for that record type when a user with an appropriate custom role views the pages.

10. (Optional) In Step 5 Related Information Layout, you can:
    • In the Related Information Layout field, select the appropriate related information layout for each of the related information sections on the page.

      NOTE: The default layout for each related information section is the standard one. If you have created custom related information layouts already, you can select them from the list. For more information about creating related information layouts, see Customizing Related Item Layouts.

    • In the New Record Layout Name field, select a layout to be used in the new record page when users create records from a list of related records, for each of the related record types that support custom layouts for new record pages.

      Administrators can create custom layouts for new record pages. If any custom layouts for new record pages have been created for the related record type, then you can select a custom layout from the list.

11. Click Finish.
12. Assign the page layout for this record type to user roles as required, see Adding Roles.