1 Setting Up Print Manager

The Shipboard Property Management System has two Print Manager application;

  • OHC Print Manager – This application manages the print jobs for Work Orders, Shore Excursion and Tickets

  • OHC Board Card Print Manager – This application manages the board card print jobs.

The usage of the application is controlled by below parameters.

Table 1-1 Parameters used in Print Manager

PAR Group PAR Name PAR Value

Fidelio Cruise

HeartBeat Interval

Default value: 60

General

Do not send alert email if ticket is printed.

Enable 3rd Party Kiosk Print Queue

Default value: 0

Excursions

Alert Email address for Web Service booking

Default value: <empty>

Figure 1-1 Print Manager Settings for Work Order


This figure shows the Print Manager Settings for Work Orders

Configuring Printer for Work Orders

  1. Log in to the Administration module and select System Setup, Database Parameters.
  2. At the Maintenance Parameter group, set the value to 1 at
    1. Use Work Order Printer Service
    2. Print by Task - if you wish to print the work order by task
  3. Click OK to save and exit the application.
  4. Launch the Print Manager application and navigate to the Settings tab
  5. Set the Interval Seconds and Auto Restart In Hours for the module.
  6. At the Task Type, choose the printer from the list for each task type.
  7. Click Apply to save.

Configuring Printer for Third-Party Application

By enabling the following parameters, third-party application print jobs will be spooled and trigger an email alert once a print job is received, and updates the records in Shore Excursion and Ticket modules. This application works with the printer defined in the Management module.

  1. Login to Print Manager program.

  2. At the Settings tab, set the print job refresh interval seconds

  3. To disable the email notification once a ticket is printed, check mark ‘Do not send email if ticket printed’

  4. Click the Add New 3rd Party App Printer Mapping button to enable a printer

  5. Choose a printer for each type of booking source from the drop-down list

  6. Click Apply to save

  7. Restart the interface

  8. If the printer is set up successfully, the action task is displayed in the Messages tab.

Figure 1-2 Print Manager - Messages Tab


This figure shows the Print Manager Messages Tab
The values of the above settings are stored in OHCSettings.par 
[#Work Order Print Service.PARAM.Restart Interval=24#]
[#Work Order Print Service.PARAM.Refresh Interval=30#]
[#Work Order Print Service.PARAM.Kiosk Refresh Interval=5#]
[#Fidelio Cruise.Printer.WorkOrders=PrimoPDF#]
[#FCMaintenanceWork.PrintTask.CARP=#]
[#FCMaintenanceWork.PrintTask.COMM=#]
[#FCMaintenanceWork.PrintTask.DECK=#]
[#FCMaintenanceWork.PrintTask.ELEC=#]
[#FCMaintenanceWork.PrintTask.HOKE=#]
[#FCMaintenanceWork.PrintTask.HVAC=#]
[#FCMaintenanceWork.PrintTask.IT=#]
[#FCMaintenanceWork.PrintTask.LIGH=#]
[#FCMaintenanceWork.PrintTask.N/A=#]
[#FCMaintenanceWork.PrintTask.PLUM=#]
[#FCMaintenanceWork.PrintTask.SAF=#]
[#FCMaintenanceWork.PrintTask.SEC=#]
[#FCMaintenanceWork.PrintTask.TV=#]
[#FCMaintenanceWork.PrintTask.WOT01=#]
[#FCMaintenanceWork.PrintTask.WOT02=#]

Configuring Printer for Board Card Printing

To print a board card, the OHC BoardCard Print Manager is used. This application works with Board Card printers only. It runs in the background and processes print job requests received during check-in.

In the Setting tab of the application, the default value HeartBeat Internal value is set at 60 seconds. You can change this to meet your operational needs.

  1. Login to OHC Board Card Print Manager application.

  2. At the Settings tab, enter the Mapping Name and Display Name for the printer.

  3. Set the print job refresh interval seconds.

  4. Select the Board Card Printer Model and Board Card Printer from the drop-down list.

  5. In the SQL statement section, leave the setting blank to print all card types.

  6. Click Apply to save.

  7. Restart the interface.

  8. If the printer is set up successfully, the number of active task is displayed in the Messages tab.

Figure 1-3 Print Manager Settings for Board Card Printing


This figure shows the Print Manager Settings for Board Card Printing
The values of the settings entered are stored in OHCSettings.par 
[#Board Card Print Service.PARAM.Restart Interval=24#]
[#Board Card Print Service.PARAM.Refresh Interval=1#]
[#Fidelio Cruise.Hardware.RFIDEncoder=#]
[#Fidelio Cruise.Printer.BoardCard=2#]
[#Fidelio Cruise.Printer.Cards=PrimoPDF#]
[#Fidelio Cruise.Hardware.Do not encode Magnetic Stripe=True#]
[#Fidelio Cruise.Hardware.Card Reader Port=-1#]