Preface

The Oracle Hospitality Smart iCrew is an application embedded with features such as quick check-in, luggage tracking, an access to the amenities, special requests, excursion bookings including attendees tracking as well as guest, group look up, guest comments, maintenance, and housekeeping management. These features not only enable the Ship operator to render personalized services to its guest and visitors, and enhances the passenger's experience. Also increases the productivity of the crew.

Audience

This document is intended for project managers, application specialists and users of Oracle Hospitality Cruise Shipboard Property Management System.

Customer Support

To contact Oracle Customer Support, access My Oracle Support at the following URL:

https://support.oracle.com

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screenshots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/hospitality/.

Revision History

Table -1 Revision History

Date Description of Change

September 2020

Initial Publication