8 Stop Offline Mode

At the end of the embarkation at the pier, both the shipboard and the QCI Shore database are synchronized. If no activities appear in the Messages tab, the IT Officer can then proceed to stop the Offline Mode process.

  1. At the Settings tab, click Stop Offline Mode.

  2. The system prompts ‘Are you sure you want to stop the Offline Mode. You should only stop the Offline Mode when all embarkation is finished.’ Click Yes to stop the offline mode process.

  3. When the security login dialog box opens, you must provide a valid user name and the password. Click Login to continue.

  4. When one of the Quick Check-In clients remains connected to the shore QCI database, the system prompts an error message in the Messages tab with the workstation/source name that has the application open and terminates the Stop Offline Mode Procedure. The IT Officer must close the application and then restart the Stop Offline Mode Procedure again.

  5. The interface starts to remove the offline triggers from the QCI Shore database and the ship database when the process begins, and set the Offline Mode to Disabled for the ship and shore QCI. At this point, you may then close the QCI Sync Interface.