4 Creating a Report

When a report is created in the OFS CRR CS goAML STR service through the OFS Case Investigation application, the report details are auto-populated with information from the case, which triggered the action to generate the report. The newly created report is available in the OFS CRR CS goAML STR service and it is assigned to a specific user with a due date to take appropriate action. These parameters are configurable. For more information, see the OFS Case Investigation User Guide.

When you identify a report of suspicious behavior that is not reported through the OFS Case Investigation application but want to report it to the regulator, you can manually create a new report using the Create New Report option in the OFS CRR CS goAML STR service. For more information, see Creating a Report Manually.

Update to OFS Case Investigation  

When the OFS CRR CS goAML STR service receives a report from the OFS Case Investigation service, it sends an acknowledgment to the OFS Case Investigation service when all the mandatory information is verified.

To send the acknowledgment, the OFS CRR CS goAML STR Administrator must set the status to Y. If the status is set to N, the OFS CRR CS goAML STR service does not send any status update to the OFS Case Investigation service. By default, the AML  STATUS UPDATE FLAG is set to Y. For more information on configuration, see the OFS Case Investigation Administration Guide.

The following information is sent as a part of the acknowledgment:

·        Case ID

·        Acknowledgment Code – 0 (Meaning successful)

·        Report ID (System Generated)

·        Report Status

In case of any error, the OFS RR goAML STR service sends a negative acknowledgment to the OFS Case Investigation service. The error can be due to the following reasons:

·        User ID failure

·        Unsuccessful mandatory information verification

·        System or Application Error

The acknowledgment sent to the OFS Case Investigation service contains the following details:

·        Case ID

·        Acknowledgment Code:

·        1 Invalid User ID

·        2 Mandatory Information Missing

·        3 Format Failure

·        4 System/Application Error

·        Error Description

NOTE:   

If a case fails to complete the Generate Report action successfully, the failure is recorded in the Case Audit History.

Creating a Report Manually

When you identify a report of suspicious behavior that is not reported through the OFS Case Investigation service but want to report it to the regulator, you can manually create a new report using the Create New Report option in the OFS CRR CS goAML STR service

Only Analyst and Supervisor users can create a new report.

To create a new report from the FCC RR goAML STR service, follow these steps:

1.     In the Report Summary page, click Create Regulatory Report . The Create Report window is displayed.                        

2.     Enter the following information in the Create Report window as tabulated.   

The following describes fields in the Create Report window.

Table:   Creating a New Report Fields

3.     Click Save. A confirmation message is displayed. The newly created report is available in the  Report Summary List for further analysis and actions.

A new report is created and the due date is set as per the number of days configured by your administrator in the static data table. The status of the new report is set to Open.

NOTE:   

The report details of a manually created report are not sent to the OFS Case Investigation service.