This is the last step in the workflow. You cannot take action on this step. All form fields are read-only and the record is in a terminal status: Approved, Rejected, or Canceled. Once on the End step the record is viewable only in the business process log.
To view the Potential Changes record on the End step:
- Go to your project and ensure that you are in User mode.
- Click to expand the Change Management node.
- Click Potential Changes. The Potential Changes log opens.
- Open the record. In the record you can see the record status. When the record is on the End step, Task Details displays the text "Record has been closed."
- Click the "Click here" link. The Workflow Progress window opens. This is where you can trace the record's progress through the workflow.
- Click View Graphic to see an image of the workflow.