Fields on Add Item

Purpose: The following information displays on the Add Item drawer.

Search for Items

Use a single field to search for an item by Item Description, Item ID, or Keywords.

Item Search Results Fields

•         Item Image: Displayed if the Use External Item Image (L55) system control value is selected and an item or SKU image has been defined. A placeholder image is displayed if Use External Item Image (L55) is selected but no item or SKU image has been defined. Display-only.

•         Item Information Link: Displayed if an item information link has been defined and the Use External Item Image (L55) system control value is selected.

•         Item Description 

•         Item ID. Follows the item description in parentheses.

•         Quantity (Order Line Quantity Ordered): The number defined in the Default Order Quantity (B30) system control value defaults.

Note: If the specified quantity is larger than the Maximum Order Quantity (C60) SCV and you do not have authority to the Allow Maximum Order Quantity Override secured feature, a quantity of 1 is added to the order.

•         Price (Order Line Price). Leave this field blank to use the system-calculated price.

Note:

•         You cannot add the item at price that is greater than the value set in Maximum Order Line Value (E98) if you do not have authority to the Allow Maximum Order Line Value Override (A69) secured feature.

•         If the exchange item is a warranty item, it is added to the order at no charge and a price override reason defaults. You cannot override the price for a warranty item.

•         To add an item at no charge, select the No Charge flag.

•         No Charge

The Add to Order option is displayed unless the item has SKU’s.

Select SKU’s Fields

Above the SKU’s:

•         Item Image. Displays only if the Use External Item Image (L55) system control value is selected.

•         Item Description 

•         Item ID. Follows the item description in parentheses.

SKU’s:

•         SKU image (see Item Image): Displayed if the Use External Item Image (L55) system control value is selected and a SKU image has been defined. A placeholder image is displayed if Use External Item Image (L55) is selected but no SKU image has been defined. Display-only.

•         SKU information link (see Item Information Link:) Displayed if a SKU information link has been defined and the Use External Item Image (L55) system control value is selected. Indicated by an exclamation point in the SKU image or image placeholder.

•         SKU description, followed by the SKU code in parentheses.

•         Quantity (Order Line Quantity Ordered): The number defined in the Default Order Quantity (B30) system control value defaults.

Note: If the specified quantity is larger than the Maximum Order Quantity (C60) SCV and you do not have authority to the Allow Maximum Order Quantity Override secured feature, a quantity of 1 is added to the order.

•         Price (Order Line Price). Leave this field blank to use the system-calculated price.

Note:

•         You cannot add the item at price that is greater than the value set in Maximum Order Line Value (E98) if you do not have authority to the Allow Maximum Order Line Value Override (A69) secured feature.

•         If the exchange item is a warranty item, it is added to the order at no charge and a price override reason defaults. You cannot override the price for a warranty item.

•         To add an item at no charge, select the No Charge flag.

•         No Charge

Note: Do not add the following types of items:

•         A virtual stored value card item to the order if there is not an email address for the customer.

•         An item with a ship via override.

•         An item that requires standard personalization, in which you enter free-form text only.

Additional Information Required Window

Displays the item description and ID for the selected item, as well as the item or SKU image if the Use External Item Image (L55) system control value is selected.

•         Price Override Reason: Displays only if you enter an override price or select No Charge.

•         Add Line Reason: Displays only if the Require Reason for Lines Added in Order Maintenance (D75) system control value is selected or the Required reason code flag for the item offer or SKU offer is selected.

•         Membership Program: Displayed only if you add a membership item. The first active standard membership program in alphanumeric order defaults, but you can override it. Typically, you should select the membership program whose name matches the item code. Do not select a loyalty membership program.

•         Ship Via: Displayed and required if the item requires a ship via override.

For more information:

•         Add Item for an overview of the Add Order Line drawer.

•         Add Item Options for step-by-step instructions on the actions you can perform on the Add Item drawer.

 

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