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Authorization Response Options

Purpose: At the Authorization Response window, select:

•         Edit Order to update the payment information on the order if there is an issue with the current credit card information, so that the order can be resubmitted for authorization, or

•         Accept Order to resubmit the payment method on the order without changing the payment method.

Resend Cards for Authorization

If you did not receive a response from the service bureau or the card was declined, you can resend the card for authorization:

•         Select the Update Payment option for a card payment on the Edit Payment page when the Authorize Now field is selected.

•         Select the Authorize option for a card payment on the Order Summary page.

•         Use the Perform Batch Authorization (SATH) menu option. This menu option allows you to send credit cards associated with a selected ship via for authorization.

•         During pick slip generation if the Batch/Online field for the service bureau contains a C (on-line and batch authorizations).

For more information:

•         Authorization Response for an overview of the Authorization Response window.

•         Fields on Authorization Response for a description of the fields on the Authorization Response window.

 

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